The Dog Athlete charges a flat rate for shipping in the United States, based on the amount of your order. Sometimes you will pay more than actual rates and sometimes less, depending on the weight and volume of your order as well as your location.
Packages ship with a tracking number that you will receive as soon as the Post Office accepts your package. If your order does not arrive and the tracking number says it has not been delivered, then please take that tracking information to your nearest post office for assistance. If it is confirmed lost by the Post Office, then contact us at that time for a replacement. If the tracking number shows as "delivered" then you will need to file a claim directly with the postal service (our responsibility ends when the tracking number indicates that the package has been delivered).
Insurance for priority mail is automatic up to $50.
In general, orders come quite close to the actual rate. Our U.S. shipping rates are as follows:
$0.01 - $27.00 = $5
$27.01 - $74.99 = $13
$75 - $109.99 = $20
$110.00 - $149.99 = $27
$150.00 - $199.99 = $34
$200.00 - $249.99 = $40
$250.00 - $299.99 = $48
$300.00 - $349.99 = $54
$350.00 - $399.99 = $62
$400.00 - $449.99 = $70
$450.00 - $499.99 = $78
Unfortunately at this time we are not able to ship outside the United States.Green Practices
The Dog Athlete uses the least amount of packing material possible, and we never use "peanuts" to ship your order. Regular newspaper is used as a cushion, and packing tape seals the lids of any liquid shipments. We make a sincere effort to minimize our impact on the world through "green" processes wherever possible.